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EXPERT REPAIRS. WHEREVER YOUR DAY TAKES YOU.

Outside our area?
No problem.

Live beyond the reach of our mobile repair unit? Our postal repairs bring Preston Tech Repair’s expertise to you by post. Ask about our DPD collection and delivery service and we’ll help arrange your device’s journey.

Professional repairs. Quality parts. 6-month warranty.
FROM YOUR DOOR TO OUR WORKSHOP
Your deviceOur expertise

Pack it.
We’ll take it from there.

Arrange your repair with our team before sending your device.

DPD collection & delivery Experienced technicians Quality repair options 6-month warranty
A SIMPLE JOURNEY

Postal repairs, from door to door.

Start with a conversation.
We’ll confirm the arrangements with you.

01 / GET IN TOUCH

Tell us about your device.

Share the make, model and fault. We’ll discuss your repair options and confirm collection arrangements, any charges and the expected timescale.

02 / GET IT READY

Pack with care.

Back up your data where possible and follow the packing and labelling instructions agreed with our team. Keep your repair reference with the parcel.

03 / WE GET TO WORK

Expert attention.

We assess your device and carry out the agreed repair. If we find an issue that changes the work or price, we’ll contact you before proceeding.

04 / BACK TO YOU

Ready for everyday life.

Once the repair is complete and checked, we’ll arrange its return with you. Your repair comes with our 6-month warranty.

BEFORE IT LEAVES YOUR HANDS

A little preparation.
A smoother repair.

A few simple steps help us look after your device from the moment it arrives.

Ask us about packing ↗
  • Back up what matters.Save your photos, files and other data where possible. Let us know if the fault prevents a backup.
  • Send only what’s needed.Remove SIM cards and memory cards where appropriate. Ask us before including chargers or other accessories.
  • Protect your device.Use suitable protective packaging and follow the courier instructions supplied for your collection.
  • Include your repair details.Add the reference supplied by our team. Don’t put passwords or payment details in the parcel.

Let’s arrange it before you send it.

Contact us first to confirm the delivery address, collection method and packaging requirements. If a device has a swollen, leaking or damaged battery, tell us before arranging transport and don’t send it until we’ve confirmed a suitable next step.

Talk to our team
6MONTH WARRANTY
THE SAME CARE. A DIFFERENT JOURNEY.

Distance doesn’t change
our standards.

Genuine manufacturer parts and high quality aftermarket options, professional workmanship, and a local team you can speak to. We’ll help you choose the right repair for your device and budget.

Explore our guarantee ↗
POSTAL REPAIRS, EXPLAINED

Before you pack.

Need a hand with the details?
We’re here to help.

How do I arrange a postal repair?

Contact us with your device make, model and fault. We’ll discuss the repair and confirm the collection, packaging and return arrangements before you send it.

How much does collection and delivery cost?

Ask our team to confirm whether free collection and delivery is available for your repair. Any applicable charges will be explained before you agree to the service.

How long will the repair take?

Timing depends on the fault, parts availability and courier transit. We’ll discuss an estimated timescale when arranging your repair. Postal repairs include transport time, so please don’t assume a same-day return.

Can I send a device with a damaged battery?

Please tell us first. Do not send a device with a swollen, leaking or damaged battery through an ordinary postal collection. Our team will discuss the appropriate next step for your device.

What if the repair costs more than expected?

If assessment changes the proposed work or price, we’ll explain the findings and seek your approval before going ahead with additional work.

Is my postal repair covered by your warranty?

Yes, our repairs include a 6-month warranty. Contact us with your repair reference if you have a concern, and we’ll explain the next steps and cover for your repair.

YOUR NEXT STEP IS SIMPLE

Let’s get your repair
on its way.