Tell us about your device.
Share the make, model and fault. We’ll discuss your repair options and confirm collection arrangements, any charges and the expected timescale.
Live beyond the reach of our mobile repair unit? Our postal repairs bring Preston Tech Repair’s expertise to you by post. Ask about our DPD collection and delivery service and we’ll help arrange your device’s journey.
Arrange your repair with our team before sending your device.
Start with a conversation.
We’ll confirm the arrangements with you.
Share the make, model and fault. We’ll discuss your repair options and confirm collection arrangements, any charges and the expected timescale.
Back up your data where possible and follow the packing and labelling instructions agreed with our team. Keep your repair reference with the parcel.
We assess your device and carry out the agreed repair. If we find an issue that changes the work or price, we’ll contact you before proceeding.
Once the repair is complete and checked, we’ll arrange its return with you. Your repair comes with our 6-month warranty.
A few simple steps help us look after your device from the moment it arrives.
Ask us about packing ↗Contact us first to confirm the delivery address, collection method and packaging requirements. If a device has a swollen, leaking or damaged battery, tell us before arranging transport and don’t send it until we’ve confirmed a suitable next step.
Genuine manufacturer parts and high quality aftermarket options, professional workmanship, and a local team you can speak to. We’ll help you choose the right repair for your device and budget.
Explore our guarantee ↗Contact us with your device make, model and fault. We’ll discuss the repair and confirm the collection, packaging and return arrangements before you send it.
Ask our team to confirm whether free collection and delivery is available for your repair. Any applicable charges will be explained before you agree to the service.
Timing depends on the fault, parts availability and courier transit. We’ll discuss an estimated timescale when arranging your repair. Postal repairs include transport time, so please don’t assume a same-day return.
Please tell us first. Do not send a device with a swollen, leaking or damaged battery through an ordinary postal collection. Our team will discuss the appropriate next step for your device.
If assessment changes the proposed work or price, we’ll explain the findings and seek your approval before going ahead with additional work.
Yes, our repairs include a 6-month warranty. Contact us with your repair reference if you have a concern, and we’ll explain the next steps and cover for your repair.