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Home / Help guidesCUSTOMER HELP GUIDES

Help when you
need it.

Our free help guides give you simple, step-by-step advice for your phone, tablet, laptop or console, from finding your serial number to getting your device ready for a repair.

STILL STUCK?
?WE’RE HAPPY TO HELP

Talk to a real person.

Can’t find the answer? Call 01772 414 324 or send us a message and our team will point you in the right direction.

LATEST GUIDES

Browse our help guides.

New guides are added regularly.
Use the search above to find something specific.

BEFORE A REPAIR

Helpful things to know.

A little preparation makes any repair
quicker and smoother.

01 / IDENTIFY

Know your device.

Your model and serial number help us find the right parts and check warranty details. Our guides show you where to find them.

See device guides ↗
02 / PROTECT

Back up your data.

Most repairs don’t affect your data, but a recent backup of your photos and files gives you peace of mind.

Preparing for a visit ↗
03 / BOOK

We’ll come to you.

When you’re ready, our mobile repair unit can fix most problems at your home or workplace across Preston.

Get an instant quote ↗
NEED A HAND?

Can’t fix it yourself?
We can.